Why am I watching Coronation Street

Monday started off being quite nasty to me really – it was trying to harsh my squee. Although I tried really hard not to let it!

It pretty much started as it meant to go on… petrol station was closed, then i got stuck in traffic on the motorway leading me to be almost 5 minutes late. On the first day of week 2… not a good start!

Got in, got slowest computer in the world booted up and start off Monday morning’s training with a test on everything we learned last week: charging zones, property types, alternative supplies, alternative drainage, alternative billing, measured and unmeasured calculations, the account screen, the property screen, the financial details screen and data capture.
Then we had to calculate some unmeasured bills
Took me three goes to get the bills calculated but I got there \o/ and got 100%.

Also, I was the only person to get 100%. Everyone else got less than 60% – and you had to get 75% to pass the first week!
So, they’re all having this workshop next Tuesday to go back over all the basics… and I’m getting Tuesday afternoon off. So I might be heading to do Southampton to see MC Lars & Last Letter Read, we’ll see what happens.

After the test, we went on to data capture and data protection – it was actually all very interesting.

Throw in a fire-alarm-test and standing freezing in the car park for half hour… oh well, at least it wasn’t raining, right?

After that we continued reviewing data protection, then looked at the credit history screen and the payment plan screens. Very excitingly (!!) we got to log onto the live system, rather than the training system, to see a current payment plan in action which made a lot more sense than looking at in on the training screen.

The afternoon we spent most of the time looking at contact management, point of contact and other notes on the system.

Tomorrow we’re supposed to be starting on payment plans, which considering that’s a lot of what the work will entail, I’m REALLY looking forward to it.

This was not the post I’d intended on writing… It was going to be a fairly rambling introspective post like I said this morning talking about the last four months, mental health, work, love and Nicole but it seems it’s not ready to come out yet